FAQ

- Our main office is in Rognes, 15 km west of Aix en Provence in the south-east of France.

The address is: CD14c, Quartier Demoiselle, 13840 ROGNES

- Our depot, where the vans are parked, is in Luynes, 5 km south of Aix en Provence

Weekly hire is from Saturday to Friday. Your camper will be ready for collection from 12pm on the day and should be returned no later than 6pm on the final day of your hire. In low season we are (more) flexible when it comes to hire periods.

• 700 km / week for the T2 models
• 1000 km / week for the T3 models
• 1 400 km / week for the T4 models

Yes sure. Please give us a call so we can schedule it properly.

Yes, small domestic animals (pets) are allowed. Please note that all "animal related" damages and cleaning costs will be at your charges. 

You can. But you can also rent bed linen with us. Costs are € 25 per set for 2 persons.

• Outdoor table + 2 chairs
• Cooking equipement
• Crockery & Cutlery
• Water boiler
• Cleaning products
• Radio CD (with iPod connection)
• Spare set of lamps and fuses
• Cables & european adaptor
• First aid kit
• Touristic info
• Safety vest and trianle
• 24/7 road side assistance (in all Europe) 
• The Hirer is provided with Fully Comprehensive insurance. He is insured for damage to the campervan and property of a third party.
• Complete and multilingual demonstration & explanation of the camper van. We provide you with an emergency number.
• A secured parking is available for you to leave your car during the hire period

An ordinary car license will do, but for insurance reasons you need to have it for at least 3 years

With the T2 models you stay in Provence (click here and here for the exact perimeter). With the T3 and T4 models you can visit all European countries. But to be sure it's best to check your destination(s) with us.

A secured and free parking is available for you to leave your car.

There are several low-cost carriers with connections between the UK and Marseille.

RYANAIR

London Stansted - Marseille

Bristol - Marseille 

Edinburgh - Marseille

EASYJET

London Gatwick - Marseille

Besides the low-cost carriers there are the traditional carriers with daily connections from the various airports.

We have a fully comprehensive insurance which (in case of a collision, fire, or theft) covers the (1) insured driver and vehicle, (2) third-party driver and vehicle, and (3) third-party property. The insurance also covers malicious damage, and windscreen damage. Please note that the excess (1000 €) is not covered

Important : personal items are not covered by the insurance. Please consider a travel insurance.

Proof of identification plus photo identity will need to be produced prior to commencement of hire with original drivers licence (valid more than 3 years)

Pick up of the van happens at one of the following locations:

- Our office (in Rognes, 15 km west of Aix en Provence)

- Our depot (in Luynes, 5 km south of Aix en Provence)

- Marseille airport

- Aix en Provence TGV (high speed train) station or "regular" train station (city centre)

The T3/T4 models with a pop top roof are 2,20m. The T2 pop top is about 2,10m so be careful with parkings, gas stations, tunnels etc.

Yes, our vans are fitted with rear seatbelts (lap belts), so with an extra separate belt you're able to install child seats.

Child seats are available for hire.

Yes, our radio / CD players have an iPod connection. Do remember to bring your USB connection cable.

NO! We have a strict no-smoking policy!

Our camper vans are equipped with a standard 12v connection.

Yes, all the vans have a radio/CD player.

No, our Volkswagen van do not have a shower. You'll need to go to a camping or campervan parking facilities for a shower. Please note that not all campervan parkings have shower facilities.

All our vans can sleep 4 people.

Depending on the T2 type, the T2 sleeps 2 adults and 2 kids or up to 4 adults. It has a 'rock'n roll bed' (that pulls out from the rear) and either 2 additional bunks in the pop up roof section and over the front seats or a double bed in the pop up roof.

The T3 and T4 models sleeps up to 4 adults (or 2 adults and 3 young kids). They have the rock'n roll beds and a double bed in the pop up roof.

The vans are compact but you'll find the space for your baggage. Nevertheless we recommend the use of sports bags instead of suitcases.

Maximum speed is 120 km/h. For everyone's comfort, we recommend to not exceed 100-110 km/h on the motorway and 80-90 km/h on other routes with the T3/T4 models and to not exceed 90 km/h with the T2. And of course we ask you to respect the speed limits at all times!

Because of the weight and engine (T2 model) it will take you a bit longer... but you'll get there! Just listen to the van, respect our instructions and everything will be fine. And well, you're on holiday... so what's the rush?

The average fuel consumption of a Volkswagen T2 is: 10-12 L / 100 Km.

The average fuel consumption of a Volkswagen T3 is: 10-12 L / 100 Km.

The average fuel consumption of a Volkswagen T4 is: 8-10 L / 100 Km.

Call us immediately and if needed call the road side assistance. Important: do not have the camper van repaired without our approval.

In France, it's allowed to park almost anywhere without any authorisation. But especially in summer be sure to check and make sure.

We recommend to spend the night at campings, at campervan parking facilities or use our France Passion membership (wine-growers and farmers invite you to stay with them for free).

Otherwise, campervan sanistations are an option as well. Click here for a full listing of European sanistations.

For your security, we highly discourage overnight parking at motorway parkings.